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Terms of Service

Date of Revision: [ 02/05/2023 ]

By accessing and/or using the APP, you agree to be bound by these TOS. You understand and agree that we will treat your access or use of the APP as acceptance of our TOS and Privacy Policy .

In the event that you do not agree with our TOS, please refrain from using our APP any further and you will no longer be able to access any part of our Services.

1. Account

1.1 General

Parts of the Services offered by the APP may require you to create a user account using user email and password (the “Protected Areas”). In the event of accessing Protected Areas, you agree to access only using your registered email address and password. You can sign-up (register) or login using your email address.

You hereby represent and warrant that all information you submit to create a user account is true and correct, you are given full rights to submit such information.

You agree to, from time to time as necessary, update any information associated with your user account (including but not limited to, your email, payment information (subscriptions or other supplemental information as the case maybe)) so that it remains current, accurate and correct at all times. You agree to protect the confidentiality of your user account not to share your user account access and not to disclose your password to any third party.

You agree that you are fully responsible for all activities occurring under your user account. Your user account is non-transferrable. You cannot sell, lend, or otherwise share it with any other person, for commercial purposes or free of charge

Any violation of these TOS, including but without limitation, failure to maintain updated and correct information about your user account may cause your user account to fall out of good standing and we may cancel your user account at our sole discretion.

Meanwhile, we reserve the right to terminate or restrict your user account, or otherwise revoke your access to the APP or Services provided by us, at any time for reasons or suspicions which indicate you have violated the terms of TOS and/or Privacy Policy, at our sole discretion. You agree that we will not be liable to you or any third party for, without limitation, any denial of use of the APP or the content or Services offered by us, any change of costs for third party Services or fees or otherwise or from suspension or termination of your user account.

1.2 Subscription

We retain the right, at our sole discretion, to provide some Services, which will be available only for paid subscribers. The subscription will begin after the initial payment and the payment should be performed pursuant to the fee terms as presented on our website at the time of the purchase. You are responsible for payment of all fees, charges and taxes (if required by law) related to the transaction.

Please note that if you subscribed to the Services from a distribution platform from a third party which is not indicated or recognized by us, we are not responsible for any costs or liability arising from your action.

1.3 User Safety

At Kupid AI, we prioritize the safety and well-being of our users. We strongly advise all users to exercise caution and refrain from disclosing sensitive personal information during conversations with AI Companions. This includes, but is not limited to, financial details, addresses, contact information, or passwords. While we implement security measures to safeguard user data, we cannot guarantee the security of information shared during interactions.

Users are solely responsible for protecting their personal information and should be aware of potential risks associated with online conversations. We encourage users to report any suspicious or inappropriate behavior encountered on the platform, as we are committed to maintaining a safe and respectful environment for all users.

All payments made on kupid.ai are processed by SNB Technologies LTD Kypranoros 13 EVI Building Nicosia 1061 Cyprus #447805. By making a payment, you acknowledge and agree that the payment is done for the services provided.

2. Legal Capacity

2.1 You understand and warrant that:
a. If you are entering into these TOS on behalf of another person, You are fully and duly authorized by such person to enter into these TOS which will be binding upon both you individually and such other person

1. You are of the legal age in the jurisdiction of your place of domicile to form a binding contract with us
2. if you are under the legal age in the jurisdiction of your place of domicile, you shall not access or use our Services

2.2 Adult Content and Age Restriction: Kupid.ai includes adult content and AI-generated adult content. Therefore, users must be at least 18 years old or of legal age in their country of residence to access and engage with such content. By using the platform, users affirm that they meet the minimum age requirement and are legally permitted to access adult content. Kupid.ai cannot be held responsible for any inaccuracies or misrepresentations regarding user age. It is the user's responsibility to ensure compliance with their local laws and regulations regarding the access and consumption of adult content.

3. Intellectual Property

The intellectual property in the APP and embedded materials (including without limitation technology, systems, files, documents, text, photographs, information, images, videos, audios, and software, individually or in combination) in Kupid AI are owned by or licensed to us. You may download or sign-up (register) to Kupid AI, to view, use, and display the APP on your devices for your personal use only.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or these Terms of Service, and may be terminated by us at any time.

As a clarification, all intellectual property rights associated with Kupid.ai, including the AI characters, platform design, logos, and any proprietary software or technology, are the sole property of Kupid.ai or its licensors. Users are prohibited from reproducing, modifying, distributing, or using any intellectual property without explicit authorization. Any unauthorized use may result in legal consequences.

4. Your Contacts

When you use Kupid AI or its associated Services to upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

If you would like to cancel your subscription from rebilling, please contact us at hello@kupid.ai.

5. Restrictions of Conduct and Content

5.1 In accessing and using the APP, you agree to abide by the following rules, restrictions and limitations:

• You will not modify, translate, adapt or reformat the APP
• You will not decipher, decompile, disassemble, or reverse-engineer, or otherwise attempt to discover the source code or structure of, the software or materials comprising the APP (except where the foregoing is permitted by applicable local law notwithstanding such restrictions, and then only to the extent that such intended activities are disclosed in advance in writing to us)
• You will not interfere with or circumvent any security feature of the APP or any feature that restricts or enforces limitations on the use of the APP
• You will not use the APP to gain unauthorized access to our or any third party's data, systems or networks
• You will not use the APP in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt our systems and networks, or otherwise interfere with other users' use of the APP
• You will not use the APP in any way that, in our sole discretion, may expose us and others to liability or damages
• You will not use the APP to achieve illegal ends, to offend others or to commit a misdemeanor, felony or crime
• You will not remove, change or obscure any copyright, trademark notice, trademark, hyperlink or other proprietary rights notices contained in the APP; and
• You will comply with all applicable laws in your access and use of the APP, including the laws of your country or district if you live outside of Cyprus.

5.2 You shall not upload, share, talk about or otherwise transmit to or via the Services any content that:

• a. is unlawful, harmful, libelous, defamatory, illegalinvasive of personal privacy or publicity rights, misleading, incendiary, or otherwise objectionable
• b. would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law
• c. may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any third party
• d. contains any unsolicited promotions, political campaigning, advertising or solicitations
• e. contains any private or personal information of a third party without such third party's consent
• f. may harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise
• g. contains any viruses, corrupted data or other harmful, disruptive or destructive files or content, designed to interrupt, destroy or limit the functionality of the Application
• h. contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships (e.g., inside information, confidential information received in the context of an employment or a non-disclosure agreement); or
• i. is in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose us or others to any harm or liability of any type.
  
  

5.3 You, as a user of Kupid.ai (the “APP”), are solely responsible for the content generated by the AI Companions through text messages, voice messages, images, and videos. The AI Companions learn and respond based on the conversations you lead and the parameters you select. You understand and agree that Kupid.ai does not control or endorse the content generated by the AI Companions. Therefore, you acknowledge that you are fully responsible for the content generated by the AI and for your own actions while using the APP. You must ensure that your interactions with the AI Companions comply with applicable laws and regulations, and you shall not engage in any illegal, unethical, or harmful activities through the APP.

5.4 Incidences and User Actions: We want to emphasize that Kupid.ai shall not be held responsible for any incitations or actions that may occur as a result of interactions between users and the AI Companions. As an AI-driven platform, the AI Companions are programmed to simulate human-like conversations, but their responses are generated based on algorithms and machine learning. We do not endorse or take responsibility for any actions, decisions, or consequences that may arise from the user's engagement with the AI Companions. Users should exercise their own judgment and discretion while interacting with the AI Companions and refrain from engaging in any activities that could potentially cause harm or violate any applicable laws or regulations.

5.5 We at Kupid.ai (the “APP”) value the safety and integrity of our APP. While conversations between users and AI Companions are generally confidential, we have implemented a content moderation filter to ensure compliance with our Terms of Use. In the event that the moderation filter detects any content that violates our terms, we reserve the right to manually review the flagged content and take appropriate action, which may include terminating the user's account. This measure is implemented to maintain a respectful and secure environment for all users. We strive to strike a balance between privacy and community standards, and we appreciate your understanding and cooperation in adhering to our guidelines.

We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, in our sole discretion, violates these provisions. If you have noticed any violation of these Terms from your prospective, content of any nature whatsoever, please contact us at: support@kupid.ai or directly report in the APP in the feedback section.

6. Claims of Infringement

6.1 Copyright

If you believe in good faith that materials transmitted or created through the APP infringe your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it. Please provide the following information in writing:

1. an electronic or physical signature of the owner (or person authorized to act on behalf of the owner) of the copyrighted work
2. a description of the copyrighted work that you claim has been infringed upon and sufficient information for us to locate such copyrighted work
3. Your address, telephone number, and e-mail address;
4. a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
5. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

We will 1) take proper preliminary actions against said alleged infringement within 1-3 days after receipt of said information, including without limitation link blockage; 2) notify the alleged infringer and demand him or her to explain and provide counter evidence.

If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, you may send us a counter-notice. If you do, we will notify the alleged claimant and hold the process for 10-14 days and then re-enable your content unless the copyright owner initiates a legal action against you before then. Notices and counter-notices should be sent to us via email at:support@kupid.ai

6.2 Other rights

If you believe in good faith that the material transmitted or created through the APP infringes any of your other rights, such as your image rights, you (or your agent acting on your behalf) may send us a notice requesting that we remove the material or block access to it. Please provide in writing relevant information that may prove the essential facts of the infringement when you contact us.

6.3 We have the right to suspend or terminate the use of the APP by anyone engaged in suspected infringement involved above.

7. Liability

THE APP IS PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS AND THE USE THEREOF IS AT YOUR SOLE RISK. WE MAKE NO, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NONINFRINGEMENT, AND TITLE WITH RESPECT TO THE APP, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

WE SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER UNDER CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHER THEORY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, COST OF SUBSTITUTE PROCUREMENT, ARISING IN WHOLE OR IN PART FROM YOUR USE OF (OR INABILITY TO USE) THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND ITS REASONABLE CONTROL.

8. Links to Third Party Websites and Services

The APP may include links or allow access to third-party websites and services. Please note, their presence does NOT mean that they are recommended by us and we do not guarantee their safety and conformity with any of your expectations. We assume no obligations in the event of any damage or loss, or any other impact, directly or indirectly resulting from the use of any content, goods or services available on or through any such third-party websites and services.

It is your responsibility to take precautions to ensure that anything you select for your use or download, whether from the APP or a Third Party APP, is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. We assume no responsibility, and are not liable, for any transmission or material, or any viral infection of your computer equipment or software, or any other types of damage related to your access, use of browsing of Third Party APPs or Third Party Content. If you decide to access a Third Party APP, you do this entirely at your own risk and you should review the terms of use and privacy policy or similar terms governing the use of such Third Party APPs.

9. Governing Law & Dispute Resolution

This TOS shall be governed by and construed in accordance with the internal laws of Cyprus without giving effect to its conflict of law's provisions, regardless of your location.

Any dispute arising out of or in connection with the TOS, including any question regarding existence, validity or termination of the TOS, shall be referred to and finally resolved by the courts of Cyprus.

10. Changes to these TOS

We reserve the right to update or make changes to these TOS from time to time in our sole discretion, and we may notify you of changes by making the revised version of these TOS accessible through the APP, which changes will become effective immediately. Please return to these TOS periodically to ensure familiarity with the latest version, so that you can determine when these TOS were last revised by referring to the 'Date of Revision' at the top of this page. If you do not agree with the revised TOS, you have the right and should immediately stop using the APP, your continued access or use of the APP after any changes to these TOS have been posted means your agreement and consent to such changes.

We reserve the right to change the Services scope and change the fees applicable to the Services at any time for any reason in our sole discretion and without notice. We are entitled to stop or restrict provision of the Services in full or in part toward a certain user. We retain powers to discontinue provision and/or support of the Services without any prior notice.

11. Termination Assignment

These TOS will continue in effect until terminated by either you or us as set out below. You may terminate these TOS at any time by ceasing your access and use of the APP. In the case that you are a paid subscriber to us, the subsequent processing of fees shall be subject to the respective rules of the payment processor (indicated or recognized by us). We may terminate these TOS and your right to access or use the APP, with or without notice to you, for any reason, including suspected breach of these TOS by you.

We reserve and retain the rights to assign, transfer or subcontract the Services to any third parties. Notice will be posted on the APP and your continuing use or update of the APP means your consent to such assignment.

Refund Policy

All sales of digital products are final and non-refundable. Due to the nature of digital products being delivered immediately upon purchase, no refunds will be issued once the product has been provided to you.

By completing your purchase, you acknowledge that the digital product will be made available for immediate access. As the product cannot be returned once delivered, all sales are final and no refunds will be granted for any reason.

Please review your purchase carefully before completing the transaction. We do not offer refunds, returns or cancellations for any subscriptions, accessed or used after purchase.

13. Complaints

For all complaints, please contact us through complaints@kupid.ai. Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to appeals@kupid.ai.

14. Appeals

If you have been depicted in any content and would like to appeal removal of such content, please notify us by email appeals@kupid.ai. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.

15. Miscellaneous

If any provision of these TOS is found to be unlawful, void or for any reason unenforceable, that provision will not affect the validity and enforceability of any remaining provision and such provision will be enforced to the maximum extent possible so as to affect the intent of the parties.

These TOS, together with the Privacy Policy and other published policies, constitute the entire agreement between us and you pertaining to any and all access and use of the APP and supersede any and all prior or contemporaneous written or oral agreements between us and you pertaining thereto.

We will collect and process your information and technical data in accordance with the Privacy Policy.

We want to emphasize that all conversations between users and AI Companions on Kupid.ai are entirely fictional and should be treated as such. The AI Companions are artificial intelligence characters designed to simulate human-like interactions, but they do not possess genuine emotions, intentions, or the ability to fulfill promises in the real world. Any elements within the conversations that may resemble reality, such as offers of real-life meetings or promises of tangible outcomes, are entirely fake and should not be taken seriously. We do not assume responsibility for any confusion or misunderstandings that may arise from the fictional nature of the AI conversations. Users are encouraged to keep in mind that the AI Companions exist solely within the digital realm of the platform, and any expectations or beliefs beyond that realm are not supported or endorsed by Kupid.ai.